Keep your session moving.
The practical answers: what is available, what your files need, and what to check when a preview does not behave as expected.
12 answers found
What can I use right now?
The studio previews a portrait with either a reference rap video or rap audio. You can select a clip, audition the source, and switch between the two workflows. Provider-dependent generation is not connected, so there is no generated result and no generation charge.
Why does Generate Rap Video show a connection notice?
The generation gate is deliberate. A model catalog describes available model options, but does not mean a generation provider is connected or that a selected model supports every workflow. Your files remain in the local preview; this notice does not create a job.
Which photo formats and sizes work?
Use JPG, JPEG, PNG or WebP, up to 20 MB. Choose one clear face with even light. The extension and file type must agree. An empty, unsupported or oversized file is rejected before preview.
Which video or audio files can I select?
Reference video: MP4, WebM or MOV, up to 100 MB. Rap audio: MP3, WAV, M4A or OGG, up to 30 MB. Browser playback support also matters; an allowed container can still contain a codec your browser does not play.
Why does my clip show a validation message?
Wait for media duration to load. Start must be at least zero, end must come after start, and both must fit inside the source. The selected interval must be 30 seconds or shorter. Picking a smaller interval does not reduce the original file size.
Does switching modes delete my files?
During the current page session, the portrait is shared and each workflow retains its own media selection and clip boundaries. Reloading, closing the page or moving to a different page clears this local state. The studio does not save local source files to your account.
Why is My creations empty?
It lists actual saved AI tasks belonging to your account, not files you selected for a local preview. The disabled rap generation workflow does not create tasks or progress records. Existing tasks from other configured platform tools remain separate.
Can I buy rap-generation credits now?
Current rap previews do not charge credits. Rap generation plans and checkout are not offered until project-specific generation and billing are ready. Your account billing and credit history continue to show actual platform records.
How do I troubleshoot sign-in?
Use the production address theairapper.com, confirm the email and password, and check the visible error. A local preview or a separate workers.dev hostname is not interchangeable with the production authentication origin. Never include a password or session cookie in a support draft.
Are selected studio files sent to a provider?
Not by the current disabled rap workflow. Media previews use temporary browser-local URLs. Account operations and public model information still make network requests; those requests are not your selected media. A future upload workflow needs its own updated notice before it is enabled.
Can I use a public music video or another person’s photo?
A public link is not permission. Use source materials you own or have permission to process, including rights to the person’s image, performance, music and voice. Do not portray synthetic media as an authentic recording of another person.
Is the artwork an example of generated output?
No. Images marked concept or workflow example explain the interface. They are not generated results, customer work, output-quality guarantees or evidence that the provider integration is live.
Start with the symptom.
| What you see | What to check | Next step |
|---|---|---|
| File rejected | Extension, MIME type and size | Use a supported format; changing the file extension alone is not conversion. |
| No playback | Browser and codec support | Try a locally converted MP4 or WAV copy and retain the original. |
| Clip invalid | Loaded duration and end position | Keep end within the source and the interval at 30 seconds or less. |
| No result appears | Generation readiness notice | The disabled workflow creates no task. A selected model does not enable a provider. |
Learn the workflow.
New to the studio? Understand the two input paths before changing settings.
Prepare a clear question.
Our local support-draft tool helps you describe a problem without sending private files.